Sanford Health Patient Accounts Representative - PFS Collections in Fargo, North Dakota

Job Title: Patient Accounts Representative | PFS Collections | Multi-City

City: Sioux Falls

State: Multi-State

Department : PFS Collections

Job Schedule: Full Time

Shift: Days

Hours Per Shift: 8 hr

This position will sit in either Fargo, ND or Sioux Falls, SD.


Performs a variety of office/clerical accounting functions for the health care facility including claims processing, proper accounting for facility and professional costs, payment collection, accounting and follow-up, and associated customer service. Conducting entry, editing and submission of electronic and hardcopy healthcare claims to various payers (Government, Managed Care and Private Insurance). Participating in accounts receivable collections and payer/patient follow-up to include receipt entry, receipt balancing, payer denial review, insurance verification and appeals processing. Reviewing accounts to insure all charges are computed correctly or appropriate adjustments are made for both hospital and professional fees. Receiving and documenting in the information system patient responsible payments including co-payments and time of service charges.


This position requires 90-95% of your day be spent on the phone. Post secondary education or equivalent training in a health care or business related field is required; Associates degree preferred. Must have previous customer service experience in an office setting, preferably in a health care facility.


Minimum of a high school education, however, some trade course classes in accounting, business and communications would be very helpful in this position. Previous experience in billing preferred but not required.

About Sanford Health:

At Sanford Health, we are dedicated to the work of health and healing. Every day, we show that commitment by delivering the highest quality of care to the communities we serve. We are leaders in health care and strive to provide patients across the region with convenient access to expert medical care, leading-edge technologies and world-class facilities.

In addition to strong clinical care, we are also committed to research, education and community growth. We engage in medical research to not only discover innovative ways to provide care, but also cures for common diseases. We continuously seek new ways to achieve our vision of improving the human condition here in your community, across the region and around the world.

The entire team at Sanford Health recognizes the value of healthy families and communities. We continue to gain momentum and expand our reach. Together, we can make a positive difference now, and in the future.

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-243-1372 or send an email to .

In compliance with federal law requiring employers to verify new employees' U.S. employment eligibility, Sanford participates in E-Verify. To learn more click here for English Version at or here for Spanish Version at .

City: Multi-City

State: Multi-State

Job Function: Revenue Cycle

Job Schedule: Full Time

Shift: Days

Req Number: req14104